What to do if your bags fail to arrive with your flight

What to do if your bags fail to arrive with your flight

Plenty of travellers who took home flights over the Easter break have discovered themselves strolling away from the bags carousel empty handed.

If your checked baggage fails to arrive, head for the bags declare workplace and lodge a Property Irregularity Report (PIR) with the provider working your ultimate flight. You want to embody an outline of your baggage and it is useful to have a picture on your telephone. It’s important to do this instantly as a result of some carriers have a time restrict inside which to lodge a PIR.

You could also be entitled to an instantaneous money cost, meant to purchase small objects comparable to toiletries simply to tide you over till you and your baggage are reunited. Airlines won’t ever promote this, nor will they inform you how a lot you are entitled to, however twice over the previous few years I’ve had small quantities from Cathay Pacific and Alitalia. You want to stake your request on the baggage declare workplace and be agency.

Checked baggage that does not arrive on your flight is regarded by the airline as delayed for the primary 21 days. Within that interval you want to submit a baggage declare kind, out there on your airline’s web site. In over 99 per cent of all instances baggage is delayed fairly than misplaced. If after 21 days your baggage has not been positioned your airline could deem it misplaced. For the lack of checked baggage on an Australian home flight, you are entitled to compensation beneath the Civil Aviation (Carriers’ Liability) Act 1959, to a most of $1600. If the worth of misplaced objects is bigger you want to look to your journey insurance coverage coverage.

The airline is accountable for finding and delivering delayed baggage to you at your house handle. However if after your home flight you’ve got taken a world flight this turns into unlikely. If you’re abroad, when your baggage is lastly positioned, the most effective you’ll be able to hope for is supply to the closest airport and you could have to make your means there to accumulate it.

Michael.gebicki@traveller.com.au



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